Wednesday, February 04, 2009

New Service Prices

We've held our service rates stable for a number of years, since some time before I (Tim) started working here in 2005. However, time marches on, and the cost of doing business does get higher every year. As a result, we have made some changes in our service prices, which are reflected here:

http://www.bikesatvienna.com/servicing

In addition, we have attempted to clarify and standardize some of the commonly requested services. You will see we have grouped the specific items into categories that hopefully will make it easier to understand our services and the costs involved.

There has been no change in our Continuing Care policy. If you bought your bike new from us, you still receive free service when the standard fees for the service total $20 or less. This is true for as long as you own the bicycle.

I'd also like to take this opportunity to remind folks that we get a major rush of service requests when the first warm weekend of spring arrives, and that usually means you have to wait longer to get your bike back. So why not take advantage of this "slow" season and bring your bike in before the end of March for servicing? We should be able to get it back to you quickly right now.

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