Monday, June 13, 2005

Thank you, Thank you, Thank you


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Originally uploaded by bikes@vienna.


The Washington Consumer Checkbook (Summer/Fall 2005) has a detailed article on buying and maintaining a bicycle. We did well in the ratings. They rated forty establishments in the greater Washington area and in all categories bikes@vienna was a leader in the number of customers who rated us "superior". That earned us Checkbook's top rating for "sales service quality" and "repair quality".

I want to thank all our customers who provided information for this rating process. I was gratified by the higher number of bikes@vienna customers who submitted ratings. It takes time to participate and I was thrilled to see how many people took the time to rate us.

My heartfelt thank you.......


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