Monday, June 13, 2005
Thank you, Thank you, Thank you
The Washington Consumer Checkbook (Summer/Fall 2005) has a detailed article on buying and maintaining a bicycle. We did well in the ratings. They rated forty establishments in the greater Washington area and in all categories bikes@vienna was a leader in the number of customers who rated us "superior". That earned us Checkbook's top rating for "sales service quality" and "repair quality".
I want to thank all our customers who provided information for this rating process. I was gratified by the higher number of bikes@vienna customers who submitted ratings. It takes time to participate and I was thrilled to see how many people took the time to rate us.
My heartfelt thank you.......
Posted by John Brunow at 7:32 AM